Customer Service Podcasts for Businesses
Brought to you by the Wisconsin Better Business Bureau
Pick up the latest "best practices" and tips on successful customer service programs from the BBB and BBB accredited businesses. Check here often for new postings every month. Click on the names below to hear the customer service podcast from that BBB member.
Podcasts from Milwaukee, January 2011
"The Importance of Consistency in Customer Service"
with Art Flater from Central Office Systems
"Customer Service: Your Road to Better Business"
with Mark Rodgers from Peak Performance Business Group
"Using Technology in Training Your Customer Service Employees"
with Julie Hlavka from Buy Seasons
"Customer Service: Old Adages and New Realities"
with Eric Haberichter from Smart Choice MRI
"5 Laws of Customer Management"
with Dr. Dennis Garrett, associate professor of marketing, Marquette University
