Spring cleaning season is nearly upon us—time to stop sweeping everything under the rug!
If you intend to have your carpets cleaned once the fresh air flows, use discretion when choosing a carpet cleaning service.
Ask friends and neighbors for recommendations, and then check those companies out with your BETTER BUSINESS BUREAU at absolutely No Charge.
Obtain detailed estimates from several companies, and remember to clarify, even itemize, what services are included in the price.
Once you have selected a service, be sure to get all agreements in writing. Ensure that the company has completed the job to your satisfaction before they leave.
And always remember to check if they have a “clean” record with the BBB.
More information:
Carpet Cleaning Services-How to Get Your Money's Worth
Springtime is a time when most people give their homes a thorough cleaning. If you plan to clean your carpet this season, you may want to give careful thought to who will be doing the job. Is it a do-it-yourself project or is it best left to a professional?
If you are seeking a professional carpet cleaning service, be sure to do your homework. With so many choices and advertised prices that run the gamut, you want to be sure you are getting your money's worth. The Better Business Bureau (BBB) offers the following tips to help your search go more smoothly:
- To find a reputable company, ask around. Ask your family, friends and neighbors who they use to clean their carpets and who they would recommend to others.
- Contact the BBB for a reliability report on the company.
- Price does matter. The lowest price is not always the best price. While no one wants to be overcharged, extremely low prices should also set off warning signals. Companies that advertise very low prices may be practicing what is called "bait" advertising. Once the workers arrive in your home, they quickly suggest a more expensive treatment for the cleaning. Ask exactly what is included in the price and be sure to get it in writing before the crew begins any work.
- Find out what you get for your money. Just as pricing can differ from company to company, so can the services included in the price and what the company considers "extras." What type of cleaning agent does the company use and exactly how does it work? Will the cleaning company move furniture and return it to its original location? If so, is there an extra charge for this service? What about pre-treating spots and heavily soiled areas? Are there extra charges for high traffic areas? What if you are not happy with the cleaning? Is your satisfaction guaranteed?
- Inquire about the company's employees. After all, these are the people who will be coming into your home. Find out if the company uses its own employees or do they sub-contract the job out to other companies? Are they bonded and insured? Who is responsible if the crew damages the carpet or other items in your home?
- Find out what care is required after the cleaning. How long will it take to dry? What kind of ventilation is needed? Can you get a written guarantee?
