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03/07/2012

Understanding Your Consumer Rights

Pre-purchase and post-purchase, it is critical to understand consumer rights in case issues arise

06/15/2011

BBB Welcomes News Of Indictment Of Principals In US Fidelis

The Better Business Bureau (BBB) welcomes news of the indictment of the principals of US Fidelis, a vehicle service contract (VSC) company that has long been under investigation by the BBB.

03/02/2010

BBB Ready To Help Consumers After US Fidelis Bankruptcy

The BBB is urging dissatisfied customers of US Fidelis to continue to pursue refunds and settlements with the company even though it filed for bankruptcy on Monday.

11/12/2009

BBB Hails Missouri Suit Against Auto Service Contract Firms

The St. Louis BBB hails the Missouri Attorney General's lawsuits against six auto service companies as "a new and very clear warning" to an industry that has sparked thousands of consumer complaints.

01/01/2002

FTC-Free Trial Offers: Timing is Everything

Washington, D.C. — Free trial offers can be a great way to try new products or services without making a long-term commitment to a membership, subscription or extended service contract. But mark your calendar: If you don't cancel before the trial period ends, your acceptance of a free trial offer may be an agreement to buy other products and services.

10/01/2001

FTC - Service Contracts

If you are buying a car or major appliance, whether in a retail store, by catalog, or online, you may be offered a service contract. To many consumers, buying a service contract is like buying "peace of mind" from repair hassles. An estimated 50% of all new car buyers, and many used-car and major appliance buyers, purchase service contracts. The cost can range from $50 to $500, depending on the length and amount of coverage provided. Some consumers, however, may be paying for more protection than they need.

05/01/1997

FTC - Auto Service Contracts

Buying a car? You also may be encouraged to buy an auto service contract to help protect against unexpected, costly repairs. While it may sound like a good idea, don't buy in until you understand both the terms of the contract and who is responsible for providing the coverage.


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