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02/15/2012
Consumers across the country are telling the Better Business Bureau that they are being harassed by recent "robo calls" to their home and cell phones that offer to lower their interest rates.
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02/03/2012
When dining out at a fancy restaurant or spending the night away in a hotel, it’s important to take notice of what the banking industry calls an “authorization hold” on your credit card.
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12/20/2011
Many people will be traveling to see family and friends in the next few weeks. Scammers know this too, and may try to trick you into divulging your credit card information by posing as hotel employees. The BBB is warning holiday travelers to beware of a telephone phishing scam designed to steal credit card numbers.
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11/02/2011
Choosing a merchant processor is a very important decision and can be vital to the overall success of your business. Better Business Bureau is advising business owners to do their homework before making a selection.
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08/17/2010
More changes to the rules for credit card companies are on the way, effective August 22nd. These changes will affect penalty fees and rate increases on your credit card account.
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04/01/2010
April is Financial Literacy Month and Better Business Bureau and Capital One Financial Corp. have partnered to create a unique set of free resources to help consumers learn how to effectively manage credit.
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02/22/2010
New credit card regulations from the CARD Act of 2009 kick in on February 22, 2010. The BBB explains what they mean to the average consumer.
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01/12/2010
Citing economic conditions, American Express, Bank of America, Citibank, Capital One, and HSBC are raising rates on potentially millions of credit card holders. Fortunately though, there are a few steps that credit card holders can take to try and keep their old rate and BBB offers the following advice for fighting back against skyrocketing interest rates.
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11/19/2009
Better Business Bureau warns that the holiday season provides many new opportunities for identity thieves to ply their trade and offers the following advice on how to keep your identity safe and secure both online and off.
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07/01/2005
Mail Call: Bills, a letter from your Aunt Mary, a circular from a local department store, your monthly bank statement, and an offer for a new credit card that says you’ve been “prescreened” or “prequalified.”
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07/01/2003
The Federal Trade Commission (FTC) is the nation’s consumer protection champion. The FTC works for the consumer to prevent fraud, deception and unfair business practices in the marketplace. The FTC provides the information consumers need to spot and avoid fraud and deception.
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06/01/2003
Have you ever been told you were over your credit card limit, or had your debit card declined, even though you knew you had available credit, or money in your bank account? If this happened shortly after you stayed in a hotel or rented a car, the problem could have been card "blocking."
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03/01/2003
The Internet has taken its place beside the telephone and television as an important part of people’s lives. Consumers use the Internet to shop, bank and invest online. Most consumers use credit or debit cards to pay for online purchases, but other payment methods, like “e-wallets,” are becoming more common.
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06/01/2002
Many people find it easy and convenient to use credit cards and ATM or debit cards. The Fair Credit Billing Act (FCBA) and the Electronic Fund Transfer Act (EFTA) offer procedures for you to use if your cards are lost or stolen.
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08/01/1999
Have you ever been billed for merchandise you returned or never received? Has your credit card company ever charged you twice for the same item or failed to credit a payment to your account? While frustrating, these errors can be corrected. It takes a little patience and knowledge of the dispute settlement procedures provided by the Fair Credit Billing Act (FCBA).
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