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09/26/2012
The BBB is warning consumers to be cautious when dealing with magazine sales telemarketers after an elderly woman signed up for more than $14,000 in subscriptions with 15 different companies.
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09/24/2012
The BBB is warning bird fanciers to be wary of buying feathered friends from unknown sellers. Pet scammers often ask buyers to wire money, then fail to deliver the animals.
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08/02/2012
While many door-to-door salespersons are honest, BBB receives complaints from consumers who purchased poor quality items or products that never arrived. BBB warns that deceptive door-to-door sellers are looking to make a quick buck
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07/03/2012
A door-to-door magazine sales scheme that victimized several St. Louis area residents is the latest of several nearly identical scams that have duped hundreds of consumers nationwide, the BBB warns.
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11/28/2011
The Monday after Thanksgiving, dubbed Cyber Monday, is growing in popularity as a day to shop online. According to the National Retail Federation, seven in 10 online retailers expect their sales to grow at least 15 percent this holiday season. The NRF's holiday survey also found that the average person plans to do 36 percent of his or her holiday shopping online – up from 33 percent last year.
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07/26/2011
The BBB is warning consumers to beware of phony online used car dealers like Edward American Cars and Quick Auto Sales, which advertised deeply discounted cars online.
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06/08/2011
The Wisconsin BBB warns that deceptive door-to-door magazine sales crews are hitting the pavement and looking to earn a quick buck this summer.
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04/20/2011
Central Texas-area consumers should be on the alert for door-to-door meat salespeople, according to multiple complaints recently filed with BBB. In the same fashion BBB warned about last April, consumers continue to allege that the representatives use high pressure sales tactics to collect hundreds, sometimes thousands, of dollars in cash and then never deliver the meat.
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11/29/2010
BBB has issued an F rating to San Saba-based PB&J Sales, for failing to respond to consumer complaints. The company, which sells television show DVDs, indicated to BBB in September of 2008 that it was no longer in business. However, the ten complaints that have been filed against PB&J Sales this year confirm that business transactions are again taking place.
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09/20/2010
Regardless of what door-to-door sellers are selling, protect your home and your wallet by confirming their credentials.
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05/17/2010
While return policies vary from one company to another, every company should have guidelines in place to ensure customers have memorable shopping experiences. Consultants should always explain a company’s return policy before a sales transaction is complete.
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03/01/2003
The Federal Trade Commission (FTC) has amended the Telemarketing Sales Rule (TSR) to give consumers a choice about whether they want to receive most telemarketing calls. Consumers soon will be able to put their phone numbers on a national "do not call" registry. It will be illegal for most telemarketers or sellers to call a number listed on the registry.
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10/01/2001
When you make a major purchase, the manufacturer or seller makes an important promise to stand behind the product. It's called a warranty. Federal law requires that warranties be available for you to read before you buy even when you're shopping by catalog or on the Internet. Coverage varies, so you can compare the extent of warranty coverage just as you compare the style, price, and other characteristics of products.
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12/01/1998
It's no secret that good pricing practices are good for business. They increase customer satisfaction, increase profits and go a long way toward assuring compliance with the law.
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08/01/1998
No doubt you've purchased a product or service that you weren't happy with. Rather than accepting the situation, take action. After all, businesses want to keep you happy so you'll keep coming back. The Federal Trade Commission suggests these simple strategies for resolving a problem you may have with a product or service.
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